LF
Liezel F

1 reviews | Active since Jun 2016

24 Feb 2017, 08:48

Bad bad bad

<p>Cell C keeps taking airtime away from me, without me using my smartphone. </p> <p>Everytime I want to purchase a data bundle, it fails, I try all the time but never good luck, I do so and eventually all my airtime is gone.</p> <p> </p> <p>Worst network provider </p>

0
Replies (2)
Cell C
Cell C's reply24 Feb 2017, 09:07
Official

Thank you for posting to us.

In regards to your airtime disappearing you need to make sure that you are not subscribed to any content services, make sure that your auto updates are off and that you only update when connected to WiFi.

We have referred this matter to one of our team members, who will contact you for further assistance.

Regards

Cell C | MH

Best regards,

Cell C
Cell C's reply24 Feb 2017, 10:46
Official

Moses has contacted you and advised on a way forward regarding this matter.

Regards

Cell C | PN

Best regards,