1 reviews | Active since Nov 2015
Bad Attitude from Maria at Cell C Wonderpark
Good day
I would like to bring this to you attention on the 2nd of August 2018 I went to Cell C in Wonderpark Mall got service from the Consultant named Maria.
Maria (Cell C Consultant ) was very rude and unhelpful , she was not willing to help me anyway when I tried to say please let use the store phone to call customer service she refuse point blank I also tried to say then if you can't help me please ask someone else to help me , she talk to this other consultant sitting next to her about me in a very dis respectful way as if I was not there
then I responded by telling that I'm offended and I feel like I didn't get the best customer service she responded by saying " You are the first customer to feel that way & when I left my house I left my problems at home " at that moment I was felling a bit shocked & disrespected I told her I would like to speak to the Manager and He came was able to listen on request he help me in less than a minute.
My feelings about this whole thing regarding this consultant Maria
That she does not any respect other people even if those people are her customers She didn't even apologize when I told her I was offended by the way she addresses me She was totally unhelpful and rude without showing any remorse and if I will rate her service I will give her a minus 0 Bad Customer service as well as Bad Manners
Good morning Lerato
It is disappointing to learn that the store agent did not conduct herself in a professional manner and did not offer service as expected.
This will be addressed with the store manager to have this kind of behaviour rectified. Apologies for the poor service.
Regards
Cell C | PN
Good morning Lerato
It is disappointing to learn that the store agent did not conduct herself in a professional manner and did not offer service as expected.
This will be addressed with the store manager to have this kind of behaviour rectified. Apologies for the poor service.
Regards
Cell C | PN
Danielle has been in contact with you to assist with this matter. She apologized for the unsatisfactory service and advised on a way forward.
Regards
Cell C | PN
Danielle has been in contact with you to assist with this matter. She apologized for the unsatisfactory service and advised on a way forward.
Regards
Cell C | PN
