1 reviews | Active since Aug 2015
BAD ATTITUDE / DONT KNOW WHAT THEY ARE DOING
I took out a contract with Cell C, the worst mistake of my life, <br> I get debited every month, I get free minutes and data, however the data disappears before the debit order can go off, I called to buy more data and the call centre agent tells me that I have to increase my line as I have 1 gig data still to use, on Tuesday he added the increase, this morning as I got into work my wifi kicked in but none the less I kept getting sms, 3 at a time saying my balance is R7.20 then R7.15 then R7. <br> Upon calling cell c, I was advised that I had finished all my anytime data and was using my increased limit as data, (not what I was told before), <br> <br> I queried how to cancel my contract as now I will be paying R400 in January instead of R236 because of the *********** staff of Cell C, if I want to cancel this **** contract I must pay R2000.<br> <br> I hate Cell C worse mistake ever taking this contract
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
