kM
karabo M
1 reviews | Active since Dec 2012
11 Nov 2015, 12:21
Bad attitude,disrespectful
11 Nov 2015,I walked in to do a micro sim,I greeted her& I didn't hear a response, told her that I need a micro sim& asked how much it is,she said R3.50& facial expression she gave me was as if im asking a pathetic question,her body language showed lack of interest,she asked if I want sim swap or new number, I said I dont know how it works but still want same number coz I have a new phone I just need a micro sim,I asked if she cant cut the sim I have to that side, she breathed loud rolled her eyes like im an idiot, I was there for 2min & treated like an idiot,I've been using same number for 14yrs,never received bad attitude like this in 2minutes
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
11 Nov 2015, 12:28Hello matsie7914,
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the store Manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the store Manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Cell C's reply11 Nov 2015, 12:28
Official
Hello matsie7914,
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the store Manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the store Manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN