RM
Ralekhotla M

1 reviews | Active since Nov 2017

22 Dec 2019, 15:31

BAD ATTITUDE - CELL C WESTGATE ROODEPOORT

What a shabby service by one of your consultant at Westgate Roodepoort branch by the name of Diteboho, with a don't care attitude, lack of customer experience, I wonder if Cell C does take your staff for a customer care workshop. I'm in the process of canceling my contracts with immediate effect due to this don't care attitude of kind of this attitude. While a person assisting you busy with own personal stuff on the phone.. Let's wait and see if management team will contact me for a follow up, I doubt.

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Replies (1)
Cell C
Cell C's reply22 Dec 2019, 16:14
Official
Good Afternoon Ralekhotla 

Thank you for reaching out to us.

Please find our sincere apologies for the service you have experienced at one of our Cell C stores. We have escalated your query accordingly, we will revert feedback as soon as received.

^NZ