MN
Mierelle N
1 reviews | Active since May 2015
27 May 2015, 15:46
Bad Attitude by Consultant
I had been experiencing recharge issues with CellC and I have made it known to 'Sipho' that I was a contract customer with the service provider and now currently on prepaid, The problem to be specific was money being deducted from my banking app for airtime but was not crediting the cellphone account (airtime balance) . I have first mention this problem to the twitter social desk were they was eager to help out . <br> <br> I had then called customer care and was transferred to 'Sipho'. Sipho sighed &
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Replies (1)0
Replies (1)Cell C's replyOfficial
28 May 2015, 07:04Hello Mierelle241991,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Cell C's reply28 May 2015, 07:04
Official
Hello Mierelle241991,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
