1 reviews | Active since Nov 2017
Bad Attitude by Call Center Agent
I called the customer service on the 2nd January 2018 the Agent by the name of Princess she's very rude and doesn't have customer service, I don't think we need people like that if she doesn't love her job or don't have patience she must try other fields where she doesn't need to deal with customers and she's very rude it's all i can say
Firstly we would like to apologies for the inconvenience caused due to the poor customer service received.
We have escalated your query to our call centre management team for the calls to be listened too and assessed, what happened is totally unacceptable and we assure you that further training and coaching will provided to the Call Centre agent involved.
We do apologies for the inconvenience caused.
Please advise should you require further assistance in order for our escalations team to assist.
Regards
Cell C | DA
Firstly we would like to apologies for the inconvenience caused due to the poor customer service received.
We have escalated your query to our call centre management team for the calls to be listened too and assessed, what happened is totally unacceptable and we assure you that further training and coaching will provided to the Call Centre agent involved.
We do apologies for the inconvenience caused.
Please advise should you require further assistance in order for our escalations team to assist.
Regards
Cell C | DA