BAD ATTITUDE
<p>SO SICK OF CELL C CALL CENTRE AGENTS DROPPING THE PHONE IN MY EAR WHEN I SAY I AM NOT INTERESTED. LUNGILE FROM Cell C call centre just did that again to me - once my contract has expired with CELL C, I will be switching to a diff service provider - BAD MANNERS!!! SICK OF THE NONSENSE MAN - If I am not intrested it is nothing personal against the person phoning me - nobody can say yes to each and every call centre agent - please your agents need to catch a WAKE UP - SICK TO DEATH!</p>
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Cell C's replyOfficial
07 Aug 2017, 12:01
Thank you for notifying us of the above.
We want all our customers to be given proper service and be treated with the respect they deserve. We strive to keep our customers happy and satisfied. This is not the norm or standard of service we want for our customers.
This will be addressed with the call centre manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply07 Aug 2017, 12:01
Official
Thank you for notifying us of the above.
We want all our customers to be given proper service and be treated with the respect they deserve. We strive to keep our customers happy and satisfied. This is not the norm or standard of service we want for our customers.
This will be addressed with the call centre manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
08 Aug 2017, 07:58Mpho has been in contact with you to assist with this matter. He apologized for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply08 Aug 2017, 07:58
Official
Mpho has been in contact with you to assist with this matter. He apologized for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,