1 reviews | Active since Aug 2016
bad attitude
<p>I have just phoned in cell c customer service had the worst experience of my life.I asked to speak to a manager when the advisor told me that she cannot let me speak to a manager. I even asked her to speak abit louder when she asked me to cut the call and call back and she cannot speak louder</p>
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,
I don't want you to deal with the agent I need compensation due to the fact that my line as been suspended because the agent could assist me by changing my debit order to make payment through easy contact or in store. I explained to the agent that payment is due today and I having problems with my bank account and that I need my cell to be on due to me dealing with clients all the time.
I don't want you to deal with the agent I need compensation due to the fact that my line as been suspended because the agent could assist me by changing my debit order to make payment through easy contact or in store. I explained to the agent that payment is due today and I having problems with my bank account and that I need my cell to be on due to me dealing with clients all the time.
By your negligence by trying to debit my account I will receive bank charges as I Did advice the agent that I am current having a problem with my account that is extra cost to my pocket where as she could have assisted me to change payment to easy pay or in store payment.
By your negligence by trying to debit my account I will receive bank charges as I Did advice the agent that I am current having a problem with my account that is extra cost to my pocket where as she could have assisted me to change payment to easy pay or in store payment.