KL
Katlego L

1 reviews | Active since Jul 2019

29 Aug 2024, 09:58

Bad application process

Contract application approved but later declined due to my bank not accepting debicheck despite the fact that I mentioned this during the application and offering a bank account that I use for debit orders. The subsequent decline was not communicated

0
Replies (1)
Cell C
Cell C's reply29 Aug 2024, 10:20
Official
Dear Katlego Leballo

Thank you for contacting Cell C.

We apologize for the trouble with your contract application and the issue with DebiCheck. To help you with reapplying, our team can assist in the process. You will need to provide us with a bank account that accepts DebiCheck so we can move forward with your application.

Please let us know if you would like us to process this and have our team get in touch to assist you.
Regards,
Cell C | TM