1 reviews | Active since Dec 2016
Bad and *****elent activity on Billing Account from CELL C
<p>I had been Billed via Cell C account , extra R 230 without even acknowledging to have a axtra once off Data extenda on my one contract(I have 5 Contracts with Cell C), currently this issue has tarnished my reputation with this Service Provider, could not have entrusted them to sort out my issue, went to the nearest Cell C shop at The Glen Shopping Mall and a helpfull Manager,Niven Reddy tried to assist but was also given the run around via the Cell C Customer Care department, all records show that Head Office was at fault, even have a snapshot and recording of the real issue of *****elent Billing, still the lady dont want to admit it, will have to take this further today.legal or not, bad service, Sihaam Padayachee</p>
Thank you for bringing this matter to our attention.
We apologise for the manner in which this matter was handled and for the inconvenience caused.
One of our team members will follow up on this matter and assist. Do expect communication.
Regards
Cell C | DA
Thank you for bringing this matter to our attention.
We apologise for the manner in which this matter was handled and for the inconvenience caused.
One of our team members will follow up on this matter and assist. Do expect communication.
Regards
Cell C | DA
Moses has been in contact with you to assist with this matter and a solution has been provided.
Regards
Cell C | DA
Moses has been in contact with you to assist with this matter and a solution has been provided.
Regards
Cell C | DA
Yes, Moses from your Media Department contacted me however he failed to inform you how unprofessional and insulting he was with his actions when he called me.That type of behaviour if you listen to the recording is very ********* and will not be condone. He seriously need to go for a Telephone Etiguette course.
Yes, Moses from your Media Department contacted me however he failed to inform you how unprofessional and insulting he was with his actions when he called me.That type of behaviour if you listen to the recording is very ********* and will not be condone. He seriously need to go for a Telephone Etiguette course.