BAD AFTER SERVICE

<p>I am a new customer of Cell C. Took out 'n cntract from them at the beginning of October 2016 and I am already regretting my decision.</p> <p>I received my blackberry priv on the 26th of October 2016.</p> <p>I only started utilising the phone on the 31st. As I was still awaiting the port between Cell C and Vodacom.</p> <p>I informed them on the 4th of November that the screen is loose on the left hand side and that the screen already starts freezing on several occasions.</p> <p>After that I've sent several communications to the consultant requesting him to return the phone and to switch it with a Apple Iphone.</p> <p>It is already almost a month further and I have not received any feedback from Cell C.</p> <p> </p> <p>This is totally unacceptable. how can I have a 24month contract if this phone alreday gives problems within the first week of usage????</p> <p> </p> <p> </p> <p> </p>