Bad after sales service
<p>On top of 2 contracts that I have with Cell C I took up a third contract early this year. I wanted to insure my cellphone and they referred me to C-surance. Now I'm having issues with C-surance and cell c is not helping me in anyway, instead they keep on giving me the number that no one answers and the email address that no one bothers to respond when I send email yet I'm paying this insurance via cell c. I feel used and exploited. </p>
Hi Musawenkosi
Do not despair, you have come through to the correct platform for assistance. One of our team members will liaise with CSurance and provide feedback.
Regards
Cell C | PN
Hi Musawenkosi
Do not despair, you have come through to the correct platform for assistance. One of our team members will liaise with CSurance and provide feedback.
Regards
Cell C | PN
Thank you
Thank you
Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
I did reply to the email and I'm still waiting for the call
I did reply to the email and I'm still waiting for the call
As per feedback, you have been contacted and assisted with this matter.
Regards
Cell C | PN
As per feedback, you have been contacted and assisted with this matter.
Regards
Cell C | PN