TM
Tsatsi M
1 reviews | Active since Dec 2018
05 Jan 2021, 08:30
Bad After-Sale Service
Cell C branch in Rivonia has failed to replace broken iPhone Earphones since August 2020 after making several promises.
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Replies (2)
Cell C's replyOfficial
05 Jan 2021, 09:14Hi Tsatsi
Thank you for reaching out to us.
Please confirm if the earphones where booked in for an assessment and kindly provide us with the Job reference number.
^MM
Thank you for reaching out to us.
Please confirm if the earphones where booked in for an assessment and kindly provide us with the Job reference number.
^MM
Cell C's reply05 Jan 2021, 09:14
Official
Hi Tsatsi
Thank you for reaching out to us.
Please confirm if the earphones where booked in for an assessment and kindly provide us with the Job reference number.
^MM
Thank you for reaching out to us.
Please confirm if the earphones where booked in for an assessment and kindly provide us with the Job reference number.
^MM
TM
Tsatsi M's updateReviewer Update
06 Jan 2021, 09:52Hi There, they didn't request us for the broken earphones for any assessment. The broken earphones were still under warranty at the time. All they said was that they will get new ones to replace the broken ones.
TM
Tsatsi M's update06 Jan 2021, 09:52
Reviewer Update
Hi There, they didn't request us for the broken earphones for any assessment. The broken earphones were still under warranty at the time. All they said was that they will get new ones to replace the broken ones.