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Item: Cell C
Rating: 1
Author: Ikraam K

Hello. I have had my Cell C sim for more than ten years and always buy data. I recently saw a promotion to buy 20 Gigs for 139 ZAR. "20GB Home Connecta". I have screenshots of the purchase journey on my mobile. There are no warnings or indications that this is split into nightly and daily bundles.

If I had known this I would not have made the purchase. Please refund my purchase or give me only 20 GB daily data. I can provide the screenshots showing that there was no warning that this is nightly and daily data.

Helpful (0)

Replies (1)

Cell C's replyOfficial

21 Apr 2022, 16:38

Hi Ikraam

Thank you for reaching out to us.

The home connect plan is not a daily data bundle, kindly refer to this link https://www.cellc.co.za/cellc/home-connecta-flexi

^PN

Best regards,

Cell C's reply21 Apr 2022, 16:38

Official

Hi Ikraam

Thank you for reaching out to us.

The home connect plan is not a daily data bundle, kindly refer to this link https://www.cellc.co.za/cellc/home-connecta-flexi

^PN

Best regards,

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