Bad Admin

I have sent 2 payments both for R390 one a direct payment into your Nedbank account from my Nedbank account the second through the easy pay code on the invoice, my account is only for R388 but I wanted it to get to you quickly. I sent both proof of payments to the *** address yesterday

I had to pay manually because you were supposed to use the debit order but for some reason, you did not.

Please tell me why you did not use the DO, and secondly why the payments I sent yesterday are reflecting as yet?

Regards