KM
Kevin M
1 reviews | Active since Dec 2023
07 Dec 2023, 21:08
Bad
Cell C is the worst company to have a contract with. they don't care for their customers. I went to cell C store in waterfall mall (Rustrenburg) the service there is very poor. The manager there couldnt even resolve my problem. I wonder how was she employed if she can't even do a simple simswap.
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
08 Dec 2023, 07:33Dear Kevin Morake,
It sounds like you've had a frustrating experience, and we want to assist you in resolving these issues.
To ensure we address your concerns comprehensively, could you please provide full details of what transpired during your visit to the Cell C store in Waterfall Mall, Rustenburg?
Regarding the SIM swap problem, we apologize for the inconvenience caused. To expedite the resolution process, we kindly request that you purchase a Cell C SIM card that is not RICA registered. Once acquired, please share the RICA serial number along with the specific number you require assistance with and a contact number where we can reach you.
Please send us the details via private reply.
Cell C | NZ
It sounds like you've had a frustrating experience, and we want to assist you in resolving these issues.
To ensure we address your concerns comprehensively, could you please provide full details of what transpired during your visit to the Cell C store in Waterfall Mall, Rustenburg?
Regarding the SIM swap problem, we apologize for the inconvenience caused. To expedite the resolution process, we kindly request that you purchase a Cell C SIM card that is not RICA registered. Once acquired, please share the RICA serial number along with the specific number you require assistance with and a contact number where we can reach you.
Please send us the details via private reply.
Cell C | NZ
Cell C's reply08 Dec 2023, 07:33
Official
Dear Kevin Morake,
It sounds like you've had a frustrating experience, and we want to assist you in resolving these issues.
To ensure we address your concerns comprehensively, could you please provide full details of what transpired during your visit to the Cell C store in Waterfall Mall, Rustenburg?
Regarding the SIM swap problem, we apologize for the inconvenience caused. To expedite the resolution process, we kindly request that you purchase a Cell C SIM card that is not RICA registered. Once acquired, please share the RICA serial number along with the specific number you require assistance with and a contact number where we can reach you.
Please send us the details via private reply.
Cell C | NZ
It sounds like you've had a frustrating experience, and we want to assist you in resolving these issues.
To ensure we address your concerns comprehensively, could you please provide full details of what transpired during your visit to the Cell C store in Waterfall Mall, Rustenburg?
Regarding the SIM swap problem, we apologize for the inconvenience caused. To expedite the resolution process, we kindly request that you purchase a Cell C SIM card that is not RICA registered. Once acquired, please share the RICA serial number along with the specific number you require assistance with and a contact number where we can reach you.
Please send us the details via private reply.
Cell C | NZ