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My Contract was due for an upgrade, but was not allowed to upgrade due to my credit score after COVID. My contract then would still be ongoing on a month to month basis where I only pay for my benefits. A Cell C employee then decided to renew my contract on a two year basis without a new device, so now I am still paying for a device and can not cancel my contract. If I want to cancel I need to pay for a device I never received. ******* I tell you. Someone needs to urgently call me or fix this issue. I am loosing money and have no signal most of the time.