AT
Alex T
1 reviews | Active since May 2023
30 Apr 2025, 11:01
Ayanda Customer Care
Ayanda in customer care does not know anything about her job, she refused to give her surname, she transfered me to a wrong department just to get off the call with me, simple , she is failing to assist, can't answer questions, very ***********
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Cell C's replyOfficial
30 Apr 2025, 11:18Dear Alex Tshwale,
Thank you for reaching out.
We sincerely apologize for the experience you had with our customer care team. We take all feedback seriously and are committed to ensuring that every interaction reflects the high standards of service we aim to provide.
Could you kindly provide us with a brief description of your query so that we can direct it to the appropriate department? We will look into the matter further to ensure your concerns are addressed in a timely manner.
Once again, we apologize for any inconvenience caused, and we appreciate your patience as we work to resolve this issue.
Regards,
Cell C | RM
Thank you for reaching out.
We sincerely apologize for the experience you had with our customer care team. We take all feedback seriously and are committed to ensuring that every interaction reflects the high standards of service we aim to provide.
Could you kindly provide us with a brief description of your query so that we can direct it to the appropriate department? We will look into the matter further to ensure your concerns are addressed in a timely manner.
Once again, we apologize for any inconvenience caused, and we appreciate your patience as we work to resolve this issue.
Regards,
Cell C | RM
Best regards,
Cell C's reply30 Apr 2025, 11:18
Official
Dear Alex Tshwale,
Thank you for reaching out.
We sincerely apologize for the experience you had with our customer care team. We take all feedback seriously and are committed to ensuring that every interaction reflects the high standards of service we aim to provide.
Could you kindly provide us with a brief description of your query so that we can direct it to the appropriate department? We will look into the matter further to ensure your concerns are addressed in a timely manner.
Once again, we apologize for any inconvenience caused, and we appreciate your patience as we work to resolve this issue.
Regards,
Cell C | RM
Thank you for reaching out.
We sincerely apologize for the experience you had with our customer care team. We take all feedback seriously and are committed to ensuring that every interaction reflects the high standards of service we aim to provide.
Could you kindly provide us with a brief description of your query so that we can direct it to the appropriate department? We will look into the matter further to ensure your concerns are addressed in a timely manner.
Once again, we apologize for any inconvenience caused, and we appreciate your patience as we work to resolve this issue.
Regards,
Cell C | RM
Best regards,