KM
Kajal M
1 reviews | Active since Nov 2015
15 Sept 2023, 08:51
Awful service cell c
Cell c received 2 payments in one month and refuses to refund me back 1. My account has been paid each and every month. Ref number Dear Cell C customer, please receive feedback for case no. ***. Cell c is awful at customer service. I have spoken to Rebaone and Bridgette who are extremely rude.
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Replies (4)KM
Kajal M's updateReviewer Update
15 Sept 2023, 09:26Can you please understand that I don't want to pay early on the 4th September my payment is due on the 25th September. I want my money back. On the 25th September you will receive your debit order as per contractual agreement. I don't remember having an agreement where I signed that you will debit my account on the early on the 4th.
KM
Kajal M's update15 Sept 2023, 09:26
Reviewer Update
Can you please understand that I don't want to pay early on the 4th September my payment is due on the 25th September. I want my money back. On the 25th September you will receive your debit order as per contractual agreement. I don't remember having an agreement where I signed that you will debit my account on the early on the 4th.
KM
Kajal M's updateReviewer Update
15 Sept 2023, 09:50Please note that the payment I made was for the unpaid debit order for the 25th August as you have been sending me messages to go pay my account immediately. I have not asked you to debit my account on the 4th September also please can I have my money back. You will receive your debit order on the 25th September as you have been for all these years I have been a loyal customer. I am saddened by the way you treat your customers so unfairly. Thinking I should move over to another service provider when my 2 contacts come to an end. I have other people to pay you are not the only ones, please stop deciding for me, on how I should use my money
KM
Kajal M's update15 Sept 2023, 09:50
Reviewer Update
Please note that the payment I made was for the unpaid debit order for the 25th August as you have been sending me messages to go pay my account immediately. I have not asked you to debit my account on the 4th September also please can I have my money back. You will receive your debit order on the 25th September as you have been for all these years I have been a loyal customer. I am saddened by the way you treat your customers so unfairly. Thinking I should move over to another service provider when my 2 contacts come to an end. I have other people to pay you are not the only ones, please stop deciding for me, on how I should use my money
KM
Kajal M's updateReviewer Update
15 Sept 2023, 09:52I did not ask you to allocate a payment for the end on September when I have an agreement that my debit order will go off on the 25th.
KM
Kajal M's update15 Sept 2023, 09:52
Reviewer Update
I did not ask you to allocate a payment for the end on September when I have an agreement that my debit order will go off on the 25th.
KM
Kajal M's updateReviewer Update
15 Sept 2023, 09:52I will be taking this further if you don't refund my money
KM
Kajal M's update15 Sept 2023, 09:52
Reviewer Update
I will be taking this further if you don't refund my money