awaiting device that has been taken in for repairs

<p>I had an iPad air 2 deliver to my house that i took under contract, the device then did not read the sim card. I called iin cell c and they came back to take it in for repairs. This was in April 2016. The device was collected back the last week of april. i was told to call in after 7 working days for a follow up. I did that and was told the device was sent to further repairs which will take 15 days. I called celll c repairs to find out when i will recieve back my device and no one is giving me a clear answer. Whenever i call them, my line is either cut or i dont get clarity on what is happening with my device. it has been over a month now that the device has been taken with no feedback given and i am paying for a device that is not in my posession. I am not happy with the service i am recieving from cellc and i have been a loyal customer who holds more that 4 contracts with them. i want the device sent back to me ASAP in a proper working condition or they send me a new device. I have waited too long and stood up for their bad service. </p>