PB
Peter B

1 reviews | Active since Jul 2013

10 Dec 2015, 10:54

Avoid Cell C's *****! I got 2 contracts & want out

Cell C is conducting *****.. I have a active watsapp bundle on my account yet if i send something over watsapp it deducts the data from my data bundle. Also I have noted in the past that Cell C charges me the fee of calling to another mobile network for certain numbers and not Cell C to Cell C rates, even though the number I'm calling is a mobile Cell C number. I've never complained about this previously, as it was too much of a mission, but now that I see your deducting my data bundle for watsapp, despite me having a active watsapp bundle is unfair.<br> <br> I have reported this on their Facebook page on the 19th of November and have had useless help! I have given them time to assist, but to no avail. THIS IS A WARNING TO ALL AVOID CELL C... YOU CAME TO HELLO PETER TO SEE HOW A COMPANY PERFORMS AND YOU CAN SEE HOW.... POORLY!<br> <br> LET YOUR TIME SPENT LOOKING AT THIS REPORT BE WORTH IT TO AVOID HAVING A FUTURE HEADACHE

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Replies (1)
Cell C
Cell C's reply10 Dec 2015, 11:00
Official
Hello PeterVB,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN