CJ
Charles J
1 reviews | Active since Jul 2013
21 Jan 2025, 21:04
Avoid Cell C for peace of mind
Telling me tonight that my services will be suspended tomorrow? You only telling me now? Amount outstanding is R0.00? What are you on? Didn't we do this last year too? I have a debit order, you not collecting your money is not my problem. And by the way, I'm paid up.
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Cell C's replyOfficial
22 Jan 2025, 07:32Dear Charles Joubert,
Thank you for contacting us.
We would like to sincerely apologize for the recent call you received regarding the potential suspension of your services due to an outstanding payment. We understand that this notification may have caused unnecessary concern, and we deeply regret any stress or inconvenience this may have caused. Please be assured that we are actively addressing this issue and taking the necessary steps in investigating the matter. We value your business and aim to provide you with the best possible experience.
Please note that we have escalated the matter through to our Support Team and they will be in contact with you shortly.
Regards, Cell C | MM
Thank you for contacting us.
We would like to sincerely apologize for the recent call you received regarding the potential suspension of your services due to an outstanding payment. We understand that this notification may have caused unnecessary concern, and we deeply regret any stress or inconvenience this may have caused. Please be assured that we are actively addressing this issue and taking the necessary steps in investigating the matter. We value your business and aim to provide you with the best possible experience.
Please note that we have escalated the matter through to our Support Team and they will be in contact with you shortly.
Regards, Cell C | MM
Cell C's reply22 Jan 2025, 07:32
Official
Dear Charles Joubert,
Thank you for contacting us.
We would like to sincerely apologize for the recent call you received regarding the potential suspension of your services due to an outstanding payment. We understand that this notification may have caused unnecessary concern, and we deeply regret any stress or inconvenience this may have caused. Please be assured that we are actively addressing this issue and taking the necessary steps in investigating the matter. We value your business and aim to provide you with the best possible experience.
Please note that we have escalated the matter through to our Support Team and they will be in contact with you shortly.
Regards, Cell C | MM
Thank you for contacting us.
We would like to sincerely apologize for the recent call you received regarding the potential suspension of your services due to an outstanding payment. We understand that this notification may have caused unnecessary concern, and we deeply regret any stress or inconvenience this may have caused. Please be assured that we are actively addressing this issue and taking the necessary steps in investigating the matter. We value your business and aim to provide you with the best possible experience.
Please note that we have escalated the matter through to our Support Team and they will be in contact with you shortly.
Regards, Cell C | MM