RH
Robert H

1 reviews | Active since Aug 2020

05 Aug 2020, 11:39

Avoid Cell C at all costs

In May 2019, Cell C could not offer service in the HIlton area due to a contract issue with a supplier. There is even a recording of them admitting they could not offer the service. The router was returned to Cell C, and the contract terminated. Yet, here we sit in August 2020, and Cell C continue to debit money from the account completely *******ly, despite conversations, letter, emails et al. In July 2020 they debited the account 3 times to the tune of around R5000.00!!. My advice is to steer well clear of them. They are dishonest and ************.

0
Replies (3)
Cell C
Cell C's reply05 Aug 2020, 12:39
Official
Good day Robert 

Thank you for bringing this to our attention. 

We regret to hear of this unpleasant experience and would like to have this rectified. 

We have assigned your query to our team for assistance. 

Do expect further communication. 

^YM 
RH
Robert H's update19 Aug 2020, 09:11
Reviewer Update
Good Day

I received an email from Palesa, who in all fairness did attempt to call. However, the number provided only works on whatsapp, which I have notified her of. Attempts to email have failed, as the mail bounces back stating her "mailbox is full!!". Please recitify this situation immediately.
Cell C
Cell C's reply19 Aug 2020, 10:22
Official
Good Day  Robert 

We are following on the matter and will come back to you. 

^NS