AK
Andre K

1 reviews | Active since Oct 2019

01 Oct 2019, 13:22

AVOID CELL C AT ALL COSTS!

3 months ago Cell C passed a credit to my account. I have emailed, I have called every month and they promise to apply the credit to my statement, they promise to call me back and the promise to escalate the issue. With service like this its no wonder the company is on the verge of bankruptcy and should be avoided like the plague.

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Replies (1)
Cell C
Cell C's reply01 Oct 2019, 15:44
Official
Good afternoon Andre  

Apologies for the frustration you have experienced.
 
 We have escalated the matter to management from the Fibre Support department.
 Do expect communication soon.
 
 Regards
 DA