SB
Schalk B

1 reviews | Active since Nov 2011

03 Oct 2016, 14:09

Avoid avoid avoid Cell C!!!!!!!

<p>This is my 5th complaint about poor Cell C service network (3rd hello Peter and 2 website complaints).I am now posting this complaint for the last time and will be sending them attorney letters from hereon.The cell phone service reception has been the worst nightmare ever from dropped calls to bad internet connections to whatsup messages not going through.I am a business man and dropped calls while doing busienss is a total frustration to say the least.Cell C told me to change some settings on my phone did not work.Then they told me there is not enough Cellphone Towers in our area (Pretoria East) off all places but cant confirm when this will be crrected so i told them to cancell my contract.A few days later a courier company phoned to collect my cell phone?***?No cancellation papers just collect the phone and I bet the debit orders would have still gone off.You are pathetic losers to say the least and you customer services suck!Enjoy dealing with my attorneys and the stopped debit orders you have been warned</p>

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Replies (3)
Cell C
Cell C's reply03 Oct 2016, 14:30
Official

Thank you for posting to us.

We have escalated this matter for further assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

SB
Schalk B's update03 Oct 2016, 14:31
Reviewer Update

Dont get a consultant to phone me I want to speak to a manager!!!!I ahve wasted enough time on call center consultants.I want to cancell my contract today!

SB
Schalk B's update04 Oct 2016, 14:50
Reviewer Update

No communication received from Cell C as promised