1 reviews | Active since Aug 2022
Attitude CellC Phoenix Plaza Bad Store
I put a screen guard on my honor 200lite on the 15 August 2024. I noticed after I left the store it was out incorrectly it wasn't aligned so I went back to the store the next day as my wife also wanted a screen guard they put a matt finish one for her but when I queried about mine they were rude arrogant and the lady by the name of Sharon using glasses was giving me attitude and didn't want to fix the incorrect screen guard. She was the person who told me if I have any problems I must bring it back. I spoke to their manager after 10mins of shouting as customer service was poor poor. The manager was submissive and defending himself unfriendly not a good manager at all. I had to deliberate for 20mins with him to help fix the screen guard I paid R250 for I told him I want a new one which was R199 I didn't pay anything but the problem was they were very difficult. They say they not trained to put screen guards but yet they got a machine and everything but still they can't do a proper job when putting it yet we pay so much for these screen protectors. Terrible store worst cell phone shop ever
Thank you for the bringing this matter to our attention, this is not the kind of service we strive to provide.
The matter will be addressed accordingly with the respective channels and with that being said, please accept our sincerest apologies for the substandard service exhibited.
Cell C| GM
Thank you for the bringing this matter to our attention, this is not the kind of service we strive to provide.
The matter will be addressed accordingly with the respective channels and with that being said, please accept our sincerest apologies for the substandard service exhibited.
Cell C| GM
