MP
Makgale P

1 reviews | Active since Mar 2019

11 Mar 2019, 10:51

Attack by Branch Consultant.

Good day

Last week I reported Cell C for mistreatment and staff. I reported one of staff members Emily to Helopeter and Cell C customer care and when I went to the store in Midrand Boulders Mall, The consultant started to say "Here is the guy who reported me at Customer service.." She was saying that in Zulu. I felt attacked by those words. The branch level of Cell C is not discipling their consultants.

Her name is Emily.

0
Replies (1)
Cell C
Cell C's reply11 Mar 2019, 11:24
Official
We sincerely apologize for the the manner in which you were treated by the Boulders Store staff.  
Rest assured that the matter will be brought under the attention of the Regional Manager to be dealt with.

Regards
DA