NJ
Nevana J
1 reviews | Active since Aug 2024
29 Aug 2024, 08:50
Atrocious Service from Cell C Contact Centre.
Cell C Contact Centre across all divisions, has become the worst call centre to deal with. There staff are rude, inconsiderate, speak over your voice, because they need to tell you there story first! I have been a Cell C contract client for over 17 years and have never experienced such terrible service. I cannot wait to cancel all my contracts with them. I will most likely port my number to another service provider. But Cell C will never see me contract with them again.
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Cell C's replyOfficial
29 Aug 2024, 09:16Dear Nevana Johnson
Thank you for contacting Cell C.
We are really sorry to hear about your experience with our contact centre and the service you received. We take this feedback seriously and are committed to improving our customer service.
Please provide us with a brief description of your query so that we can assist. Your long-term loyalty means a lot to us, and we want to ensure that your concerns are heard and resolved.
Regards,
Cell C | TM
Thank you for contacting Cell C.
We are really sorry to hear about your experience with our contact centre and the service you received. We take this feedback seriously and are committed to improving our customer service.
Please provide us with a brief description of your query so that we can assist. Your long-term loyalty means a lot to us, and we want to ensure that your concerns are heard and resolved.
Regards,
Cell C | TM
Cell C's reply29 Aug 2024, 09:16
Official
Dear Nevana Johnson
Thank you for contacting Cell C.
We are really sorry to hear about your experience with our contact centre and the service you received. We take this feedback seriously and are committed to improving our customer service.
Please provide us with a brief description of your query so that we can assist. Your long-term loyalty means a lot to us, and we want to ensure that your concerns are heard and resolved.
Regards,
Cell C | TM
Thank you for contacting Cell C.
We are really sorry to hear about your experience with our contact centre and the service you received. We take this feedback seriously and are committed to improving our customer service.
Please provide us with a brief description of your query so that we can assist. Your long-term loyalty means a lot to us, and we want to ensure that your concerns are heard and resolved.
Regards,
Cell C | TM