CO
Cheryl O

1 reviews | Active since Oct 2023

29 Jul 2024, 19:03

Atrocious service and Harrassment by CELL C

I CANCELLED and PAID up FULLY in NOVEMBER 2023!!!!I sent bank proof of payment and screenshots at least 3 times!!!!!!!I got confirmation from cell c all was cancelled..AND I returned the phone!!!!They continuously phone me to pay my debit order!!!!!!I have told whoever calls me to phone Greenstone and speak to VINA...she sorted it out..I went there 4times!!!! My friend went in 11 times to the walking centre in Woodmead!!!!!!!!Cell C must please stop harassing me and get their facts right and STOP calling me to pay up!!!!!!Their service is totally unacceptable.. it is shocking!!!!!!!!they are FULLY AWARE of all the calls,steps I've taken,cancelled everything I had related to them..contract,phone,full and final payment was made..I have proof and SO DO THEY!!!!!!STOP HARASSING ME Cell C!!!!!

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Replies (4)
Cell C
Cell C's reply29 Jul 2024, 19:13
Official
Dear Cheryl Olitzki,

Thank you for contacting Cell C.

We sincerely apologize for the inconvenience and frustration you have experienced. We understand your concerns and take them very seriously.To resolve this matter promptly, we have escalated it to our team. One of our friendly consultants will contact you within 24-48 working hours. 
Regards,
Cell C |GN
CO
Cheryl O's update29 Jul 2024, 22:41
Reviewer Update
There is absolutely and totally NO WAY I will EVER have contact with cell c in any way whatsoever!!!!I refuse to be harassed anymore..I'm in the clear!!!cell c get your facts right..get somebody,if it exists ,to get me OFF your list of innocent people you harass and pester when you don't know what is going on on your side!!!Get somebody competent to clear my name and every detail related to me OFF your books!!!!I owe you NOTHING...this behaviour of yours is *****ulent and *******!!!
CO
Cheryl O's update29 Jul 2024, 22:46
Reviewer Update
Cell C..go after and harass customers who don't pay you or owe you..DO NOT continuously phone me on different unrecognizable numbers..I will not fall for your tactics..go for the REAL perpetrators!!!!
CO
Cheryl O's update29 Jul 2024, 22:51
Reviewer Update
This is the final time EvER that I waste time on u,Cell C..I only deal with honest people.