cV
cordell V

1 reviews | Active since Nov 2024

13 Nov 2024, 21:02

Atrocious customer service

Atrocious service and it uses Blu advance as a agent which NO words can describe how nauseated I feel. A ********** is better off they get paid for being *****ed I So I feel ticked off as we are treated as if a favour is being done. When we keep people employed and contribute to this country's economy , when will these companies GET IT? I get penalised for non performance where I work, so how the he'll does such businesses continue operating. Customer service in SA is wishful thinking a myth.

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Replies (1)
Cell C
Cell C's reply14 Nov 2024, 07:36
Official
Dear Cordell Vallar,

Thank you for taking the time to share your feedback with us.

We’re truly sorry to hear about your recent experience, and we apologize if our service fell short of the standards you expect and deserve. At Cell C, we strive to provide each customer with the highest level of care, and we regret any frustration caused by your recent interactions. To help us resolve this matter and improve your experience, could you please provide a brief description of your query or any specific concerns? We’re here to assist and make things right.

Thank you for your patience as we work to address this.

Regards,
Cell C | GN