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Bilqees M
1 reviews | Active since Jul 2018
28 Nov 2018, 19:22
Atrium cell c ****med by salesman
Enough hassles dealing with cell c . Payments cant be done by eft only direct deposits plus need to go back to the store and hand the slip as proof or the payment will be 'lost'. The highlight was at atrium branch when i enquired as to when my dads contract will expire . Was **** and misled by Shuaib of the date. Passed the deadline of nov to cancel with 1 months notice. Now being billed for 1 more month just because of a con sales man who sees it fit to **** an elderly customer.
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Replies (4)0
Replies (4)
Cell C's replyOfficial
29 Nov 2018, 07:45Good morning Bilqees
There should not be any hassles when dealing with Cell C as customer satisfaction is a priority to us. We apologize for the poor service you have experienced.
One of our team members will contact you and assist.
Regards
Cell C | PN
There should not be any hassles when dealing with Cell C as customer satisfaction is a priority to us. We apologize for the poor service you have experienced.
One of our team members will contact you and assist.
Regards
Cell C | PN
Cell C's reply29 Nov 2018, 07:45
Official
Good morning Bilqees
There should not be any hassles when dealing with Cell C as customer satisfaction is a priority to us. We apologize for the poor service you have experienced.
One of our team members will contact you and assist.
Regards
Cell C | PN
There should not be any hassles when dealing with Cell C as customer satisfaction is a priority to us. We apologize for the poor service you have experienced.
One of our team members will contact you and assist.
Regards
Cell C | PN
BM
Bilqees M's updateReviewer Update
29 Nov 2018, 08:43Its been n nothing but a hassle .
BM
Bilqees M's update29 Nov 2018, 08:43
Reviewer Update
Its been n nothing but a hassle .
Cell C's replyOfficial
29 Nov 2018, 09:27Kindly refer to Lungile's email as she could not reach you on your contact number.
Regards
Cell C | PN
Regards
Cell C | PN
Cell C's reply29 Nov 2018, 09:27
Official
Kindly refer to Lungile's email as she could not reach you on your contact number.
Regards
Cell C | PN
Regards
Cell C | PN
BM
Bilqees M's updateReviewer Update
03 Dec 2018, 19:33Obviously if a call is made at odd hours it will not be answered . Cellc level of customer service is the worst. Your staff only know how to play the blame game and make customers like a fool
BM
Bilqees M's update03 Dec 2018, 19:33
Reviewer Update
Obviously if a call is made at odd hours it will not be answered . Cellc level of customer service is the worst. Your staff only know how to play the blame game and make customers like a fool