KM
Kudzie M

1 reviews | Active since Aug 2017

09 May 2018, 20:52

@Cell C. How did it get from R250 to R1600?

I took a data contract with Cell C for R250 per month and i made it clear that i dont want to pay anything more than thay R250 meaning if i exhaust my data bundles they must cut me off and not charge me for out of data bundles. Now from R250 they have deducted R1600 from my account..like *** is this. I've been ****** like this....please balance me. Does R250 sound the same as R1600?

0
Replies (2)
Cell C
Cell C's reply10 May 2018, 07:39
Official

Good morning Kudzie

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply11 May 2018, 15:00
Official

Maropeng has been in contact with you to assist with this matter. He advised that he will listen to the call recording and revert with feedback.

Regards
Cell C | PN