KB
Kutala B
1 reviews | Active since Dec 2020
17 Jul 2024, 10:22
Assistance with big bully businesses
I believe this communication business is under ruthless new management who encourages their employees to be extremely rude to customers as if they're supposed to instill fear. Unfortunately this leaves a very bitter taste of disgust in my mouth and I urge to boycott them, from dishonering written contracts to bad rude agents, and if it wasn't for hello Peter, I would still be suffering from my migraine dealing with this devil company. Thank you so much hello Peter, always indebted to you for everytime you helps us😇🫠❤️❤️❤️🫱🏽🫲🏾
Helpful (0)
Replies (1)0
Replies (1)KB
Kutala B's updateReviewer Update
17 Jul 2024, 15:29Unfortunately I do not have a reference. The issue was 1 premium unpaid in March or Apri as we pay in advance ended up being paid on the 3rd of May instead of the 1st of May, the full amount that I was told to pay. Instead of that another amount was added of the said month and counted as an areas. By the time I had hello Peter to intervene, there were more than what I should have paid and every 5 days your company added interest and ran bank charges until today I'm still paying for it. Already this mid month you came twice collecting in my bank for July and yet infront of your client, you told I'm behind with July and that would be settled as agreed the end of July, on my Monday you were phishing for the second after 1st in my account. You even have a minus R420 that your agents told me I will never get it's part of interest after I paid you R1250 as per amount due , you went and deducted R3188.79 in my account by grace of God my bank immediately reversed and when I reported you to hellopeter the amount came as R2400 almost, how the rest fell off I cannot tell you. Your store stuff fought for me and gave up as I no longer speak to your 084144, the rudest human beings in business space I ever had a pleasure of talking to, I can't wait for monthend to pay and cancel the second line with you, the 3rd and last next year 21st of February 2025, I'm disgusted by the way you treat a more than 25 years clients by ruthless rudest employees, is as if they go to ******** school of communication business, utterly disgusting. Unfortunately I don't have the reference on top of my head and I can't leave my particulars in a public space. But truly thanks but no thanks for your business, perhaps actually recording our calls and listening to the conduct of your employees will and can assist in better services unless that is not what you strive for to begin with.
Forever disgusted customer of cell c, you guys literally make me sick.
Forever disgusted customer of cell c, you guys literally make me sick.
KB
Kutala B's update17 Jul 2024, 15:29
Reviewer Update
Unfortunately I do not have a reference. The issue was 1 premium unpaid in March or Apri as we pay in advance ended up being paid on the 3rd of May instead of the 1st of May, the full amount that I was told to pay. Instead of that another amount was added of the said month and counted as an areas. By the time I had hello Peter to intervene, there were more than what I should have paid and every 5 days your company added interest and ran bank charges until today I'm still paying for it. Already this mid month you came twice collecting in my bank for July and yet infront of your client, you told I'm behind with July and that would be settled as agreed the end of July, on my Monday you were phishing for the second after 1st in my account. You even have a minus R420 that your agents told me I will never get it's part of interest after I paid you R1250 as per amount due , you went and deducted R3188.79 in my account by grace of God my bank immediately reversed and when I reported you to hellopeter the amount came as R2400 almost, how the rest fell off I cannot tell you. Your store stuff fought for me and gave up as I no longer speak to your 084144, the rudest human beings in business space I ever had a pleasure of talking to, I can't wait for monthend to pay and cancel the second line with you, the 3rd and last next year 21st of February 2025, I'm disgusted by the way you treat a more than 25 years clients by ruthless rudest employees, is as if they go to ******** school of communication business, utterly disgusting. Unfortunately I don't have the reference on top of my head and I can't leave my particulars in a public space. But truly thanks but no thanks for your business, perhaps actually recording our calls and listening to the conduct of your employees will and can assist in better services unless that is not what you strive for to begin with.
Forever disgusted customer of cell c, you guys literally make me sick.
Forever disgusted customer of cell c, you guys literally make me sick.
