Assistance with activating International Roaming

Dear Cell C. I find it rather disturbing that you refuse to assist me with my international roaming. Unfortunately I was not able to activate the roaming due to personal circumstances.

I have been trying for 2 weeks to get someone to help me. I get the same response EVERY time. I have to call or make a call via Wi-Fi calling. Yet I cannot call because 1. It is an international number I am trying to call from the UK and 2. When I activate wifi calling the call cannot go through because it is not on the registered network. So what else can I do.

I accept that Cell C condones customer impersonation and I would get someone to call on my behalf, give them all the details I have given to you besides my credit card details and cvv number, to be able to assist.