1 reviews | Active since May 2015
Assault. Utter disrespect from staff member, Theft
I was manhandled by security (I have a video recording) of security guards attempting to damage my laptop and physically pushing me after I asked the guard to stop several times. This was done under instruction of your employees.<br> <br> This occurred when I politely insisted that I am going to record my complaint with the camera on my laptop as I have raised the issue at least a dozen times, as well as escalate it to your corporate head office, and being met by complete and utter lack of action or progress, (I also recorded 5 ceiling mounted cameras, so there was no basis to refuse my request to make a recording too.) I have 11 minutes of video footage to substantiate this accusation, and am ready to release it on every public forums I can think of, as well as the SA Police Service and my Attorney. <br> The most bizarre aspect of this extended disregard for my problems with your shockingly ***********, rude, and downright hostile personnel came from the store manager at your Canal Walk branch. (I quote him verbatim as I wrote it down immediately) \If you are not satisfied with our service you should escalate it by using 'Hello Peter' I have now had enough
Thank you for notifying us of the above.This is not the norm or standard service we want for our customers as we strive to keep our customers happy and satisfied.
One of the consultants in the escalations team will contact you during the course of the day. We apologize for the manner in which this matter was handled and for the inconvenience caused.
Regards
Cell C | VM
Thank you for notifying us of the above.This is not the norm or standard service we want for our customers as we strive to keep our customers happy and satisfied.
One of the consultants in the escalations team will contact you during the course of the day. We apologize for the manner in which this matter was handled and for the inconvenience caused.
Regards
Cell C | VM
