As if poor service is not enough

Last week I noticed that I could not load additional data bundles via my phone against our business contract. Since I know the queues for the Cell C call centre I went to the branch in CT waterfront over the weekend to sort it out. After 30 mins with the consultant who first want to sell me a new contract to fix the problem and later gave up her manager got rid of me by telling me since we have a business contract (which they don't fix) I should contact the department of business on Monday when they re-open. Somebody must have fiddled with my phone number because on Sunday I could not make any calls. On the Monday one of the staff experienced the same problem. Phone the business department on Tuesday morning and spoke to a Keith. What an unhelpful and obnoxious person. He could not fix the problem with the staff members phone and finally put the phone down without helping me with the data bundle problem. With such arrogance no wonder there are rumours of the Company being in financial distress.