RB
Raymond B
1 reviews | Active since Feb 2016
01 Nov 2018, 12:49
As expected, cancelation not processed.
After 8 months of pure torture with account issues and just non responsive service; I started putting in my notice to cancel service with Cell C about 3 months ago and again at 2 months and again on the final month. I asked and dragged my self through endless frustration to at least get a confirmation that 30/10/2018 would be when I will be finally done with HellC. Guess what,... as expected, my new SERVICE provider can not do anything until you get of my line. Please get of my line.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
01 Nov 2018, 13:01Good afternoon Raymond
We acknowledge the above report and do apologize for the inconvenience.
Do not despair, as you have come through to the correct channel for assistance.
Regards Cell C | PN
We acknowledge the above report and do apologize for the inconvenience.
Do not despair, as you have come through to the correct channel for assistance.
Regards Cell C | PN
Best regards,
Cell C's reply01 Nov 2018, 13:01
Official
Good afternoon Raymond
We acknowledge the above report and do apologize for the inconvenience.
Do not despair, as you have come through to the correct channel for assistance.
Regards Cell C | PN
We acknowledge the above report and do apologize for the inconvenience.
Do not despair, as you have come through to the correct channel for assistance.
Regards Cell C | PN
Best regards,
Cell C's replyOfficial
01 Nov 2018, 15:42Lungile confirmed that the lines have been cancelled.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
Cell C's reply01 Nov 2018, 15:42
Official
Lungile confirmed that the lines have been cancelled.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
RB
Raymond B's updateReviewer Update
01 Nov 2018, 15:57Thank you, she did call and confirmed this. Must say it was quite refreshing to actually receive a call or a reply of any kind other than just on hellopeter.com. I expect to still be sending proof of payments deep into next year. It would just not be CellC without issues and problems. Chat soon.
RB
Raymond B's update01 Nov 2018, 15:57
Reviewer Update
Thank you, she did call and confirmed this. Must say it was quite refreshing to actually receive a call or a reply of any kind other than just on hellopeter.com. I expect to still be sending proof of payments deep into next year. It would just not be CellC without issues and problems. Chat soon.