GN
Greg N

1 reviews | Active since Jul 2016

23 Jun 2017, 12:52

Area still not recognized as fibre live - 4 weeks later!

<p>Title says it all, 4 weeks after having my fibre go live the CellC website does not recognise my area as being live and neither the sales agent nor the Area Manager can sign me up, they start off all enthuasiastic but then interest dwindles. This review is my last ditch attempt to get resolution otherwise it is time to head over to VOX who see me as being live and ready to go :(</p>

0
Replies (2)
Cell C
Cell C's reply23 Jun 2017, 13:08
Official

Hi Greg

We have referred this matter to the relevant department for assistance. Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply26 Jun 2017, 14:59
Official

Derrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN