1 reviews | Active since Aug 2016
Are we stuck in 2-year contracts with no coverage in our home area, in the suburbs adjacent to the CBD...
I entered into a Cell C cellular contract in December 2018. I experienced no issues with the service up until the end of January 2019 when I relocated to Mimosa Avenue in Clubview, Centurion where I have the poorest signal and data connection I have ever experienced including the coverage I have in rural and outlying areas...
I have submitted several web inquiries to try and resolve this, and in response, the technical service provided was 'contacting me' (mostly giving me a missed call and closing the ticket)...
On one occasion a s****ed agent helped me configure all possible settings on my device in case the fault was caused by this, but unfortunately, this did not resolve the issue and I have had to open more tickets.
I have created a poll on Facebook to encourage other cell C users to let me know what their experience has been and so far everyone reached in the area concerned have experienced the same issue.
I think it would only be fair to Cell C users that our service provider, provides the coverage they so proudly boast to be the furthest reaching in SA in our home area, in the suburbs adjacent to the CBD...
We have noted your reference numbers and will escalate it to the Gauteng Region for urgent assistance.
Regards
DA
We have noted your reference numbers and will escalate it to the Gauteng Region for urgent assistance.
Regards
DA
