*********** ***ARDS

I WAS TOLD THAT IF I PAY THE 2ND EXCESS, I WOULD RECEIVE A BRAND NEW PHONE AS THE PHONE IS BEYOND REPAIRABLE. NOW THEY TELLING ME IT WILL BE REPAIRED. MANAGER WENT THROUGH PHONE RECORDINGS AND REFUSE TO HELP ME OR CONTACT ME BACK AS SHE SAID SHE WOULD. *********** ***ARDS!!!!!