TM
Thomas M

1 reviews | Active since Apr 2012

24 Jul 2015, 14:56

Appreciation for Customer Service

Hi there<br> <br> I am writing this message as a humble note of appreciation for the outstanding customer service provided by your Malapa on 24th July 2015. I was facing the problem of not having a nano sim card with my upgrade and Malapa managed to resolve my query effeciently and effectively. I really have to say that Cell C Franchises are not doing a good job in putting the customer first at the centre of their operations. Malapa keep up the good work and Thank You. \Imagine a customer cancelling a 24 months contract because they don't have a nano sim card for the new devices

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Replies (1)
Cell C
Cell C's reply24 Jul 2015, 15:08
Official
Hello moletemt,

Great service indeed! We will convey your compliment to Malapa. We continuously strive to keep our customers happy and satisfied.

Have a lovely day further.

Regards
Cell C | PN