SS
Stratos S

1 reviews | Active since Jan 2014

30 Dec 2015, 18:36

App**** for contract, 3 weeks later still nothing.

Me and my sister have both app**** for a new cell c contract almost three weeks ago at the istore in canal walk. The applications are still in 'pending' status and there is no feedback from cell c according to the istore people. For all I know the applications could very well be declined in the end, which means we've waited in vain. If I knew that the applications would take that long we would've chosen another provider, as we need our new phones asap. This waiting process has soured us towards cell c.

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Replies (1)
Cell C
Cell C's reply31 Dec 2015, 07:00
Official
Hello stratsal,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN