APPAULLING SERVICE

To whom it may concern,

I am deeply appalled by the nonchalant behaviour of your staff,

in particular an agent by the name of Bukeka whom after several internal mails sent to her to contact me regarding my contract application signed up for in May!

I have called countless times frustrated and being told someone will get back to me.

when I asked Rendani what the hold-up was she informed me that my banking details were captured incorrectly, she then sorted that out.

I got called last week Wednesday and my details were verified once again, I asked when can I expect delivery of the phones I was informed by Friday.

I was happy as at least they will be delivery on time for my Mother's birthday, jeez!!! Guess who got disappointed???

I called in again this Morning to find out what happened and no one ever seems to have an answer for me yet This Bukeka's name is always brought up.

I am having this bad experience with you guys and I am not even a client yet, which makes me question what the hell I am getting myself into.

I have been patient for way to long now, and if I don't get a resolution to whatever the problem is from Bukeka’s Manager Phiwe Mahlasela, I will gladly take my business elsewhere.

Lesedi Seboko