KM
Kamohelo M

1 reviews | Active since May 2019

07 Sept 2021, 15:36

APPAULING, ROTTEN, RUDE DISSERVICE

I called in this afternoon and had a very bad customer service from a consultant by the name of Betty Mathobela who even had the audacity shout and hung up on me during my query. This is absolutely not acceptable, she does not deserve to be working in a customer care department. A huge thank you to Sabelo for reflecting positively on the company by making sure my query is attended to and solved to my satisfaction.

0
Replies (2)
Cell C
Cell C's reply07 Sept 2021, 15:57
Official
Hi Kamohelo 

Thank you for bringing this to our attention. The matter will be addressed accordingly. We apologies for the unpleasant experience. 

^NT
KM
Kamohelo M's update28 Sept 2021, 09:06
Reviewer Update
I am still awaiting feedback on the complain I logged.