Appauling and extremely bad Customer Experience all the time!

<p> Been with Cell C from 2013 and im not happy <span style="color: #555555; background-color: #ffffff;">with the way Ive been treated as a customer.Cell C double debited my acc on the 28/02/17 and Customer Care advisors cant see that charge on their end.Im certainly not in arrears,never been for that matter...so i fail to understand what the R862.31 is for.Sent an email with proof of debit and no one got back to me.Im so disappointed and will be taking my business elsewhere.The advisors are extremely rude and very unprofessional.One would think that they never went through training and customer experience is always bad.The service is just appauling and I dont feel valued as a customer. Would like to lodge a formal complaint...so unhappy!!! </span></p>