KB
KENNETH B
1 reviews | Active since Mar 2009
28 Aug 2025, 10:32
APPARENTLY I WAS THROWING TANTRUMS
I just called Cell C to enquire about a product that was sold to me. I realized that I misunderstood the concept. I then asked this guy to cancel my getmore agreement and i gave him the reason. Told him my frustration is based on the disappointment and nothing to do with his service. He did not check if I have disconnected from my side and he then started telling someone that i am throwing tantrums and would like to know if that is acceptable.
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
28 Aug 2025, 10:44Dear Kenneth Bali,
Thank you for getting in touch.
We sincerely regret the experience you’ve described and apologize for the way your concern was handled. This is certainly not the level of service we aim to provide.
We have escalated your query to our Team, who will be in touch with you directly to assist further and ensure your concern is resolved.
Thank you for your patience while we work on this matter.
Kind regards,Cell C | TM
Thank you for getting in touch.
We sincerely regret the experience you’ve described and apologize for the way your concern was handled. This is certainly not the level of service we aim to provide.
We have escalated your query to our Team, who will be in touch with you directly to assist further and ensure your concern is resolved.
Thank you for your patience while we work on this matter.
Kind regards,Cell C | TM
Best regards,
Cell C's reply28 Aug 2025, 10:44
Official
Dear Kenneth Bali,
Thank you for getting in touch.
We sincerely regret the experience you’ve described and apologize for the way your concern was handled. This is certainly not the level of service we aim to provide.
We have escalated your query to our Team, who will be in touch with you directly to assist further and ensure your concern is resolved.
Thank you for your patience while we work on this matter.
Kind regards,Cell C | TM
Thank you for getting in touch.
We sincerely regret the experience you’ve described and apologize for the way your concern was handled. This is certainly not the level of service we aim to provide.
We have escalated your query to our Team, who will be in touch with you directly to assist further and ensure your concern is resolved.
Thank you for your patience while we work on this matter.
Kind regards,Cell C | TM
Best regards,
Cell C's replyOfficial
04 Sept 2025, 18:49Dear Kenneth Bali,
Our Get-More support representatives tried to reach you on *** regarding your query, but unfortunately, there was no answer.
Kindly provide an alternative number or a more convenient time for us to contact you so we can assist further.
Kind regards,
Cell C | TM
Our Get-More support representatives tried to reach you on *** regarding your query, but unfortunately, there was no answer.
Kindly provide an alternative number or a more convenient time for us to contact you so we can assist further.
Kind regards,
Cell C | TM
Best regards,
Cell C's reply04 Sept 2025, 18:49
Official
Dear Kenneth Bali,
Our Get-More support representatives tried to reach you on *** regarding your query, but unfortunately, there was no answer.
Kindly provide an alternative number or a more convenient time for us to contact you so we can assist further.
Kind regards,
Cell C | TM
Our Get-More support representatives tried to reach you on *** regarding your query, but unfortunately, there was no answer.
Kindly provide an alternative number or a more convenient time for us to contact you so we can assist further.
Kind regards,
Cell C | TM
Best regards,
Cell C's replyOfficial
05 Sept 2025, 19:05Dear Kenneth Bali,
Our Get-More support representatives have attempted to reach you on *** regarding your query, but unfortunately, we have not been able to make contact.
We urge you to get back to us as soon as possible so that we can resolve your query. If we do not hear back from you, your query will soon be deemed closed. Should you still require assistance thereafter, please reach out to us, and we’ll gladly reopen the matter to assist further.
Kind regards,
Cell C | TM
Our Get-More support representatives have attempted to reach you on *** regarding your query, but unfortunately, we have not been able to make contact.
We urge you to get back to us as soon as possible so that we can resolve your query. If we do not hear back from you, your query will soon be deemed closed. Should you still require assistance thereafter, please reach out to us, and we’ll gladly reopen the matter to assist further.
Kind regards,
Cell C | TM
Best regards,
Cell C's reply05 Sept 2025, 19:05
Official
Dear Kenneth Bali,
Our Get-More support representatives have attempted to reach you on *** regarding your query, but unfortunately, we have not been able to make contact.
We urge you to get back to us as soon as possible so that we can resolve your query. If we do not hear back from you, your query will soon be deemed closed. Should you still require assistance thereafter, please reach out to us, and we’ll gladly reopen the matter to assist further.
Kind regards,
Cell C | TM
Our Get-More support representatives have attempted to reach you on *** regarding your query, but unfortunately, we have not been able to make contact.
We urge you to get back to us as soon as possible so that we can resolve your query. If we do not hear back from you, your query will soon be deemed closed. Should you still require assistance thereafter, please reach out to us, and we’ll gladly reopen the matter to assist further.
Kind regards,
Cell C | TM
Best regards,
Cell C's replyOfficial
06 Sept 2025, 12:23Dear Kenneth Bali,
Thank you for allowing us the opportunity to assist with the GetMore cancallation query.
We are pleased to inform you that GetMore has confirmed the cancellation. Herewith the reference number:
Membership Cancellation ***.
Thank you for choosing Cell C.
Regards,
Cell C | NZ
Thank you for allowing us the opportunity to assist with the GetMore cancallation query.
We are pleased to inform you that GetMore has confirmed the cancellation. Herewith the reference number:
Membership Cancellation ***.
Thank you for choosing Cell C.
Regards,
Cell C | NZ
Best regards,
Cell C's reply06 Sept 2025, 12:23
Official
Dear Kenneth Bali,
Thank you for allowing us the opportunity to assist with the GetMore cancallation query.
We are pleased to inform you that GetMore has confirmed the cancellation. Herewith the reference number:
Membership Cancellation ***.
Thank you for choosing Cell C.
Regards,
Cell C | NZ
Thank you for allowing us the opportunity to assist with the GetMore cancallation query.
We are pleased to inform you that GetMore has confirmed the cancellation. Herewith the reference number:
Membership Cancellation ***.
Thank you for choosing Cell C.
Regards,
Cell C | NZ
Best regards,
KB
KENNETH B's updateReviewer Update
26 Sept 2025, 12:14I would like to thank the Cell C consultant for following up on my query and ensuring that the issue is resolved. THANK YOU!
KB
KENNETH B's update26 Sept 2025, 12:14
Reviewer Update
I would like to thank the Cell C consultant for following up on my query and ensuring that the issue is resolved. THANK YOU!
Cell C's replyOfficial
26 Sept 2025, 12:51Dear Kenneth Bali,
Thank you for contacting Cell C.
We're pleased to hear that you have been contacted and assisted to completion. We thank you for your positive feedback, as it helps further improve the way we assist our customers. Do you perhaps recall the name and surname of the consultant who assisted you? We want to ensure that they receive your kind words.
Regards
Cell C | MP
Thank you for contacting Cell C.
We're pleased to hear that you have been contacted and assisted to completion. We thank you for your positive feedback, as it helps further improve the way we assist our customers. Do you perhaps recall the name and surname of the consultant who assisted you? We want to ensure that they receive your kind words.
Regards
Cell C | MP
Best regards,
Cell C's reply26 Sept 2025, 12:51
Official
Dear Kenneth Bali,
Thank you for contacting Cell C.
We're pleased to hear that you have been contacted and assisted to completion. We thank you for your positive feedback, as it helps further improve the way we assist our customers. Do you perhaps recall the name and surname of the consultant who assisted you? We want to ensure that they receive your kind words.
Regards
Cell C | MP
Thank you for contacting Cell C.
We're pleased to hear that you have been contacted and assisted to completion. We thank you for your positive feedback, as it helps further improve the way we assist our customers. Do you perhaps recall the name and surname of the consultant who assisted you? We want to ensure that they receive your kind words.
Regards
Cell C | MP
Best regards,