JM
Jeff M
1 reviews | Active since May 2019
27 May 2019, 16:39
Appalling Service - Waiting for CellC to attend to my query since 6 May 2019.
What do you have to do to get a response from CellC. Call centre agent could not escalate complaint, was informed to do it via email to customer service. Complaint lodged on 6 May, apart from acknowledging receipt, still waiting to be contacted, despite numerous follow ups. Appalling Service!
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Replies (1)
Cell C's replyOfficial
28 May 2019, 08:07Good morning Jeff
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
Cell C's reply28 May 2019, 08:07
Official
Good morning Jeff
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN