TM
Tebogo M

1 reviews | Active since Dec 2017

23 Nov 2021, 20:34

Appalling service

Why am I handed over to VVM attorneys while my accounts are up to date? I am told a trace locator has been activated on my profile at VPB credit bureau. This is unacceptable. I sent emails to you guys asking about this outstanding amount and you never rep**** to a a single one. I called your call center and they don't know what I am talking about since my account is up to date. Your ineptitude is now causing me my credit record. Please fix this mess. Nxa

0
Replies (4)
Cell C
Cell C's reply24 Nov 2021, 07:25
Official
Hi Tebogo 

Thank you for contacting Cell C. 

Did they mention how much you're said to be owing? 

Regards
^MP
TM
Tebogo M's update24 Nov 2021, 14:20
Reviewer Update
They say R900, I don't know which account.
TM
Tebogo M's update25 Nov 2021, 14:03
Reviewer Update
Please advise why was I handed over to VVM attorneys. I don't owe you anything. You asked me how much was I handed over for, I told you and you are now quite
Cell C
Cell C's reply25 Nov 2021, 15:06
Official
Hi there 

Our team will be in touch to provide assistance. 

^MP