Appalling service

I tried to cancel this subscription service 5 times already as Ive never made use of it. They say they work in arrears and i need to give them 30 days notice. So I kept on doing so 4 times and they say that afer 30 days they will confirm the cancellation. I phoned them on 8.10.15 to cancel this again and they said again they will phone after 30 days to confirm this cancellation. After 30 days I did not receive a call. I called back on 17.11.15 toask if its cancelled and the consultant told me no its not but someone will call me back the next day. They again didnt. I phoned back on 19.11.15 and again they said the cancellation dep is busy they will me back and gave a reference ***6 as confirmation that they will call me back same day.They did not. I received a call followed by an email on 20.10.15 only asking about my querie. It was finally cancelled as per Westleys email on 23.11.15. I checked my statement for Dec and saw that GET IT billed me again for DEC when i was not even a member. I sent them asking for clarity and again I was promised feedback b4 end of trade yesterday. Still nothing. I have never gotten such poor service and would not recommend them to anyone, EVER.